01. About these terms
These Terms & Conditions describe the permitted use of the website operated by NorthBridge Global Commerce LLC, a business in the United States. Please read them before using the site. If you do not agree with these terms, stop using the website.
These website terms do not replace a signed proposal, statement of work, or service agreement. A separate written agreement governs any paid engagement, including deliverables, fees, timelines, and responsibilities. Where a project agreement addresses the same matter, that agreement governs the engagement.
02. Permitted website use
You may browse the website, learn about our services, prepare a project brief, and contact us for a legitimate business purpose. You must use the website lawfully and respect the rights of other people.
Do not attempt to access systems without authorization, interfere with the website, introduce harmful code, impersonate another person, or use the website to distribute unlawful or infringing content. Automated access must not disrupt the service or bypass access controls.
03. Website information
Service descriptions explain the kinds of work we can discuss with you. Availability, features, deliverables, platform choices, and support arrangements depend on the scope agreed for your project.
We aim to keep information current, but the website may contain errors or become outdated. Content is provided for general business information. We may correct or update it at any time. We do not promise a particular search ranking, sales outcome, conversion rate, or business result.
04. Quote requests and project briefs
Preparing an inquiry, downloading a brief, or emailing us does not create a service contract, reserve a delivery date, or commit either party to a project. An engagement begins only when the required written agreement and any agreed start conditions are completed.
The quote form prepares an email draft in your own email application. You must review and send the draft yourself. A download alone does not send a request to NorthBridge. Email software, account settings, and mail delivery may affect whether a message reaches us.
You are responsible for the accuracy of information you provide and for having permission to share any materials. Include only information needed to discuss your project; do not send passwords or other access credentials in an initial inquiry.
05. Project scope and responsibilities
A written proposal or service agreement should specify the scope, review milestones, delivery assumptions, content responsibilities, revision arrangements, third-party dependencies, and any ongoing support. Changes to an agreed scope require mutual agreement.
Timelines may depend on timely feedback, complete content, access to required tools, and third-party availability. Ownership of project deliverables, handover materials, and licensing is determined by the relevant agreement.
06. Payment, cancellation, and refunds
This website does not accept payments or display standard package prices. Fees, payment schedules, deposits, recurring charges, and third-party costs are determined in a written project agreement.
Cancellation and refund arrangements must be stated in that agreement and remain subject to applicable law. These website terms do not create a money-back guarantee, an unrestricted refund promise, or an automatic right to cancel completed project work. Contact us to discuss the terms of a particular engagement.
07. Intellectual property
The NorthBridge name, logo, website content, and original site design belong to NorthBridge or are used under relevant permissions and licenses. Third-party materials remain the property of their respective owners.
You may view the website and retain a reasonable copy for your own evaluation of our services. Do not commercially reproduce, redistribute, or claim ownership of our branding or site materials without permission, except where applicable law permits. Materials you provide remain subject to your ownership and any licenses you grant under a project agreement.
08. Third-party tools and links
The website may rely on hosting providers, fonts, browsers, and email applications, and it may link to external services. Their operation, availability, terms, and privacy practices are controlled by those providers.
An external link does not mean we endorse all content on that service. Review third-party terms and privacy information before using their products or sharing data.
09. Availability and limitations
We may change, suspend, or remove website content or features. We do not guarantee uninterrupted access, error-free operation, or compatibility with every device or browser.
To the extent permitted by applicable law, the website is provided as available, without additional warranties. We are not responsible for indirect losses arising solely from use of this informational website. Nothing in these terms excludes responsibility or limits a legal right that cannot lawfully be excluded or limited. Liability for paid services is addressed in the relevant service agreement.
10. Privacy
Our Privacy Policy explains the information handled by the website and when you contact us. Our Cookie Policy describes browser technologies used by this version of the site. Both are available from the footer and from the quote form.
11. Updates and questions
The “Last updated” date identifies the latest revision of these website terms. Review the terms when returning to the website. Updated terms apply prospectively; changes to a signed service agreement require the process set out in that agreement.
If a question or concern arises, contact NorthBridge so we can try to resolve it. Any project-specific governing law, venue, or dispute procedure should be agreed in the written service agreement. These website terms do not require arbitration or waive statutory rights.